Exoscale incident

ZAG1: Increased Error Rates and Latencies

Minor Resolved View vendor source →

Exoscale experienced a minor incident on May 28, 2026 affecting HR-ZAG-1 and API, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 10:36 AM UTC
Resolved
May 28, 2026, 11:31 AM UTC
Duration
55m
Detected by Pingoru
May 28, 2026, 10:36 AM UTC

Affected components

HR-ZAG-1API

Update timeline

  1. investigating May 28, 2026, 10:36 AM UTC

    We’re experiencing increased error rate on some NLBs in HR-ZAG-1 zone.

  2. investigating May 28, 2026, 11:00 AM UTC

    We’re continuing to investigate the root cause.

  3. investigating May 28, 2026, 11:04 AM UTC

    We have identified the root cause and are applying a mitigation.

  4. monitoring May 28, 2026, 11:17 AM UTC

    The situation is stabilized. We keep monitoring.

  5. resolved May 28, 2026, 11:31 AM UTC

    Everything is up and running. We are resolving the incident.