Exoscale incident

[API] Increased Error Rates and Latencies

Minor Resolved View vendor source →

Exoscale experienced a minor incident on May 10, 2026 affecting DE-FRA-1 and Managed Kubernetes SKS and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2026, 09:03 AM UTC
Resolved
May 10, 2026, 10:23 AM UTC
Duration
1h 19m
Detected by Pingoru
May 10, 2026, 09:03 AM UTC

Affected components

DE-FRA-1Managed Kubernetes SKSNetwork Load Balancer NLB

Update timeline

  1. investigating May 10, 2026, 09:03 AM UTC

    We are investigating an increased error rates and latencies on the API. We’ll post an update as soon as we have more information.

  2. investigating May 10, 2026, 09:13 AM UTC

    We have found the roo cause and are applying a mitigation to solve the problem.

  3. monitoring May 10, 2026, 10:03 AM UTC

    The mitigation was deployed and we are now back to a normal state. We are now in monitoring mode.

  4. resolved May 10, 2026, 10:23 AM UTC

    We are back in a normal state.