Exoscale incident

[DE-MUC-1] Elevated error rate for SOS

Minor Resolved View vendor source →

Exoscale experienced a minor incident on April 12, 2026 affecting DE-MUC-1 and Object Storage SOS, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2026, 09:08 AM UTC
Resolved
Apr 12, 2026, 10:30 AM UTC
Duration
1h 21m
Detected by Pingoru
Apr 12, 2026, 09:08 AM UTC

Affected components

DE-MUC-1Object Storage SOS

Update timeline

  1. investigating Apr 12, 2026, 09:08 AM UTC

    We’re seeing degraded performance of our object storage stack in entire DE-MUC-1 zone.

  2. investigating Apr 12, 2026, 09:47 AM UTC

    We’re currently applying a mitigation. We’ll update the incident as soon as we have new information.

  3. monitoring Apr 12, 2026, 09:54 AM UTC

    We’ve applied a mitigation - we’re seeing improvement across entire zone.

  4. resolved Apr 12, 2026, 10:30 AM UTC

    Incident resolved.