Exclaimer experienced a minor incident on March 17, 2026 affecting UK: Server-Side: Mail Routing - Office 365 and UK: Server-Side: Mail Routing - Exchange, lasting 9h 34m. The incident has been resolved; the full update timeline is below.
Affected components
UK: Server-Side: Mail Routing - Office 365UK: Server-Side: Mail Routing - Exchange
Update timeline
- investigating Mar 17, 2026, 10:59 PM UTC
We are currently investigating this issue.
- monitoring Mar 18, 2026, 08:10 AM UTC
We have identified what was behind the degraded service in the UK and have put a fix in place to remediate the issue. Mail routing has returned to a stable state and we are currently monitoring the situation
- resolved Mar 18, 2026, 08:34 AM UTC
Engineers have confirmed that the previous service alert has been resolved. The service is now back to full health and is working as normal. Thank you for your patience.