ExamSoft incident

Delayed scoring for Enterprise clients in the Asia Pacific environment

Minor Resolved View vendor source →

ExamSoft experienced a minor incident on October 29, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 09:30 PM UTC
Resolved
Oct 29, 2025, 09:30 PM UTC
Duration
—
Detected by Pingoru
Oct 29, 2025, 09:30 PM UTC

Update timeline

  1. resolved Oct 29, 2025, 11:11 PM UTC

    A backlog of the scoring queue contributed to delayed updating of scores in the portal only affecting clients in the Asia Pacific region of Enterprise. Once we worked the queue to a stabilized level, appropriate services were rebooted for safe measure that handle this queue. This occurred between 9:30am and 4:30pm central time.