Exact incident

Exact Online Fiscaal – Invalid error message when modifying client details on a client card (NL)

Minor Ongoing View vendor source →

Exact is currently experiencing a minor incident affecting Exact Online Fiscaal, which began 2d ago. The vendor's full update timeline is below.

Started
Aug 10, 2026, 11:08 AM UTC
Resolved
Ongoing
Duration
● 2d 7h
Detected by Pingoru
Aug 10, 2026, 11:08 AM UTC

Affected components

Exact Online Fiscaal

Update timeline

  1. investigating Aug 10, 2026, 11:08 AM UTC

    You may experience an invalid error message when modifying client details on a client card for the client type "personen". The error message you may receive is “403: U heeft onvoeldoende rechten”. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified Aug 12, 2026, 12:42 PM UTC

    We have identified the issue and are working on implementing a fix. As a workaround you can temporarily enable the right "Koppelingen instellen" in category "Algemeen account". This enables the specific users to edit the clients without error. Please note that this right also enables the functionality to configure links.