Exact incident

Digipoort - Time-out message while opening Digipoort (SaaS) (NL)

Minor Resolved View vendor source →

Exact experienced a minor incident on September 21, 2026 affecting Exact Online Jaarrekening, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 08:19 AM UTC
Resolved
Sep 22, 2026, 01:52 PM UTC
Duration
1d 5h
Detected by Pingoru
Sep 21, 2026, 08:19 AM UTC

Affected components

Exact Online Jaarrekening

Update timeline

  1. investigating Sep 21, 2026, 08:19 AM UTC

    You may get a 504 Gateway Time-out message while trying to log in to https://accountancydigipoort.softwaregemak.nl. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. investigating Sep 21, 2026, 12:38 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 21, 2026, 12:41 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 22, 2026, 01:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 22, 2026, 01:52 PM UTC

    The issue has been resolved. https://accountancydigipoort.softwaregemak.nl is accessible again. Our apologies for the inconvenience.