Exact incident

Exact Online - Delay in processing invoices at scanning service (Global)

Minor Resolved View vendor source →

Exact experienced a minor incident on July 26, 2026 affecting Exact Online and Exact Online Premium, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2026, 07:48 AM UTC
Resolved
Jul 26, 2026, 09:12 AM UTC
Duration
1h 24m
Detected by Pingoru
Jul 26, 2026, 07:48 AM UTC

Affected components

Exact OnlineExact Online Premium

Update timeline

  1. investigating Jul 26, 2026, 07:48 AM UTC

    You might experience a delay in the processing of invoices sent to the scanning service. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Jul 26, 2026, 09:12 AM UTC

    This issue has been resolved and there is no longer a delay in processing uploaded documents. Our apologies for the inconvenience.