Exact incident
Exact Online Fiscaal – Unable to retrieve VIA’s (NL)
Exact experienced a notice incident on July 23, 2026 affecting Exact Online Fiscaal, lasting 5h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2026, 08:48 AM UTC
You may receive an XBRL error message stating “VOS230: The VIA is not available. null;null 4110: Functional error while retrieving VIA data.” when trying to retrieve VIA data through Exact Online Fiscaal. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- identified Jul 23, 2026, 10:14 AM UTC
The tax authorities are experiencing an issue in their systems causing the error in retrieving VIA data. The issue has been identified, and they are working on a fix. We will inform you as soon as more information becomes available.
- resolved Jul 23, 2026, 02:28 PM UTC
The Dutch Tax Authorities informed us that the issue is fixed and our software should be able to receive VIA's again. Our apologies for the inconvenience.