Exact incident

Exact Online Premium - Performance issues in Exact Online Premium (NL)

Critical Resolved View vendor source →

Exact experienced a critical incident on July 22, 2026 affecting Exact Online Premium, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 01:40 PM UTC
Resolved
Jul 22, 2026, 02:03 PM UTC
Duration
23m
Detected by Pingoru
Jul 22, 2026, 01:40 PM UTC

Affected components

Exact Online Premium

Update timeline

  1. identified Jul 22, 2026, 01:40 PM UTC

    You may experience performance issues in Exact Online Premium. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Jul 22, 2026, 02:03 PM UTC

    This issue has been resolved. When still experiencing performance issues you can delete the cookies and cache in your browser. Our apologies for the inconvenience.