Exact experienced a major incident on July 22, 2026 affecting Exact Online Bouw, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Exact Online Bouw
Update timeline
- investigating Jul 22, 2026, 07:06 AM UTC
You may get an access denied error upon logging into Exact Online Bouw. The error occurs when the user has the right: View Departments. You can temporarily disable this right to prevent the error. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- resolved Jul 22, 2026, 07:46 AM UTC
This issue has been resolved and the message does not get shown incorrectly any longer. If you have temporarily deactivated the right 'View Departments' you can activate this again. Our apologies for the inconvenience.