Exact incident

Exact Online - Performance issues in Exact Online (BE)

Minor Resolved View vendor source →

Exact experienced a minor incident on July 19, 2026 affecting Exact Online, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2026, 07:59 AM UTC
Resolved
Jul 20, 2026, 10:56 AM UTC
Duration
1d 2h
Detected by Pingoru
Jul 19, 2026, 07:59 AM UTC

Affected components

Exact Online

Update timeline

  1. investigating Jul 19, 2026, 07:59 AM UTC

    You may experience degraded performance in Exact Online. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. monitoring Jul 19, 2026, 09:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Jul 19, 2026, 05:09 PM UTC

    The proposed fix did not result in a noticeable performance improvement. We are continuing to investigate the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  4. monitoring Jul 20, 2026, 06:15 AM UTC

    A new fix has been implemented and we are monitoring the results.

  5. resolved Jul 20, 2026, 10:56 AM UTC

    This issue has been resolved. Our apologies for the inconvenience.