Exact incident

Exact Audition - Error message when creating an XBRL file (NL)

Exact experienced a minor incident on July 9, 2026 affecting Exact Online Jaarrekening, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started: Jul 09, 2026, 09:46 AM UTC
Resolved: Jul 10, 2026, 01:04 PM UTC
Duration: 1d 3h
Detected by Pingoru: Jul 09, 2026, 09:46 AM UTC

Affected components

Exact Online Jaarrekening

Update timeline

investigating Jul 09, 2026, 09:46 AM UTC

You may encounter an error message stating 'Cannot add schema http://www.xbrl.org/dtr/type/2020-01-21: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.' when creating an XBRL file in Audition. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
identified Jul 10, 2026, 11:51 AM UTC

The issue has been identified and a fix is being implemented.
resolved Jul 10, 2026, 01:04 PM UTC

This issue has been resolved. Our apologies for the inconvenience.