Exact incident

Exact Bouw - Unable to adjust users after upgrade or downgrade of users (NL/BE)

Minor Ongoing View vendor source →

Exact is currently experiencing a minor incident affecting Exact Online Bouw, which began 5h ago. The vendor's full update timeline is below.

Started
Jun 08, 2026, 07:55 AM UTC
Resolved
Ongoing
Duration
● 5h 16m
Detected by Pingoru
Jun 08, 2026, 07:55 AM UTC

Affected components

Exact Online Bouw

Update timeline

  1. investigating Jun 08, 2026, 07:55 AM UTC

    You may receive an error which states that you are unable to upgrade or downgrade your license after upgrading or downgrading the mobile or full users in your contract. We are investigating this issue. Our apologies for the inconvenience.