Exact incident

Exact Bouw - Unable to adjust users after upgrade or downgrade of users (NL/BE)

Minor Resolved View vendor source →

Exact experienced a minor incident on June 8, 2026 affecting Exact Online Bouw, lasting 9d 5h. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2026, 07:55 AM UTC
Resolved
Jun 17, 2026, 12:55 PM UTC
Duration
9d 5h
Detected by Pingoru
Jun 08, 2026, 07:55 AM UTC

Affected components

Exact Online Bouw

Update timeline

  1. investigating Jun 08, 2026, 07:55 AM UTC

    You may receive an error which states that you are unable to upgrade or downgrade your license after upgrading or downgrading the mobile or full users in your contract. We are investigating this issue. Our apologies for the inconvenience.

  2. resolved Jun 17, 2026, 12:55 PM UTC

    This issue has been resolved. Our apologies for the inconvenience.