Exact incident

Exact Multivers Online/ Boekhoud Gemak - Stuck in loop during login (NL)

Major Ongoing View vendor source →

Exact is currently experiencing a major incident affecting Exact Boekhoud Gemak and Exact Multivers, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 01, 2026, 09:53 AM UTC
Resolved
Ongoing
Duration
● 3h 28m
Detected by Pingoru
Jun 01, 2026, 09:53 AM UTC

Affected components

Exact Boekhoud GemakExact Multivers

Update timeline

  1. investigating Jun 01, 2026, 09:53 AM UTC

    You may experience being stuck in a loop when trying to login to Exact Multivers Online or in Boekhoud Gemak with a user not yet migrated to One Exact Identity. After receiving the pop-up titled "Laten we uw account veilig houden" the page does not load and you have to re-enter your credentials . We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.