Exact incident

Exact Online - SODA files are not being imported (BE)

Ongoing since 11:01 AM UTC, affecting Exact Online.

investigating Nov 06, 2026, 11:01 AM UTC

You may experience that your received SODA files are not imported automatically and cannot be imported manually in your company. We are investigating the issue and will update this page as soon as more information becomes available. As a workaround you can perform a consistency check through [Company Name > Master Data > Data Management > Consistency Check > General] to link the SODA messages to the company so that you can import the SODA files through [Financial > Entries & G/L Accounts > SODA > Import]. Our apologies for the inconvenience.

Started
Nov 06, 2026, 11:01 AM UTC
Resolved
Ongoing
Duration
● 1h 27m
Detected by Pingoru
Nov 06, 2026, 11:01 AM UTC

Affected components

Exact Online

Update timeline

  1. investigating Nov 06, 2026, 11:01 AM UTC

    You may experience that your received SODA files are not imported automatically and cannot be imported manually in your company. We are investigating the issue and will update this page as soon as more information becomes available. As a workaround you can perform a consistency check through [Company Name > Master Data > Data Management > Consistency Check > General] to link the SODA messages to the company so that you can import the SODA files through [Financial > Entries & G/L Accounts > SODA > Import]. Our apologies for the inconvenience.

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