Exact incident

Exact Online - Temporarily unavailable (Global)

Ongoing since 07:47 AM UTC, affecting Exact Online and Exact Online Premium.

monitoring Nov 04, 2026, 09:03 AM UTC

The unplanned maintenance has been completed and the performance issues have been fixed. We are monitoring the results.

Started
Nov 04, 2026, 07:47 AM UTC
Resolved
Ongoing
Duration
● 1h 32m
Detected by Pingoru
Nov 04, 2026, 07:47 AM UTC

Affected components

Exact OnlineExact Online Premium

Update timeline

  1. investigating Nov 04, 2026, 07:47 AM UTC

    You may experience performance issues when choosing a user when you log in to Exact Online or when switching to a different user. This issue affects both the regular and Premium packages of Exact Online. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. investigating Nov 04, 2026, 08:16 AM UTC

    Exact Online is temporarily unavailable due to unplanned maintenance. This page will be updated as soon as more information becomes available. Our apologies for the inconvenience.

  3. monitoring Nov 04, 2026, 09:03 AM UTC

    The unplanned maintenance has been completed and the performance issues have been fixed. We are monitoring the results.

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