Exact incident

Exact Online - ING PSD2 payment files are rejected (NL)

Minor Resolved View vendor source →

Exact experienced a minor incident on September 25, 2026 affecting Exact Online and Exact Online Premium and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2026, 09:02 AM UTC
Resolved
Sep 25, 2026, 09:32 AM UTC
Duration
29m
Detected by Pingoru
Sep 25, 2026, 09:02 AM UTC

Affected components

Exact OnlineExact Online PremiumBank links / PSD2

Update timeline

  1. identified Sep 25, 2026, 09:02 AM UTC

    You may notice that the generated payments files for ING via PSD2 are getting the status rejected. The issue has been identified and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Sep 25, 2026, 09:32 AM UTC

    The issue has been resolved. Newly created payment files will be sent to the bank correctly. Please delete the rejected payment file and create a new one. Our apologies for the inconvenience.