Resolved after 17 minutes, affecting Customer Support Department, on September 14, 2026.
We are continuing to investigate this issue.
Affected components
Update timeline
- investigating Sep 14, 2026, 07:05 AM UTC
The support portal is currently unavailable, opening the page leads to an unexpected error. We are investigating the issue. In the meantime you can ask your questions to the Support Agent, which possesses all the knowledge from the knowledge base. Should the assistant be unable to answer your question you can phone support whilst the chat is not accessible. As soon as more information becomes available we will update this page. Our apologies for the inconvenience.
- investigating Sep 14, 2026, 07:10 AM UTC
We are continuing to investigate this issue.
- investigating Sep 14, 2026, 07:11 AM UTC
We are continuing to investigate this issue.
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