Exact incident

Exact Online (Premium) - Import may result in OOPS error (NL/BE/ES)

Minor Resolved View vendor source →

Exact experienced a minor incident on September 8, 2026 affecting Exact Online and Exact Online Premium, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 12:12 PM UTC
Resolved
Sep 08, 2026, 01:53 PM UTC
Duration
1h 41m
Detected by Pingoru
Sep 08, 2026, 12:12 PM UTC

Affected components

Exact OnlineExact Online Premium

Update timeline

  1. investigating Sep 08, 2026, 12:12 PM UTC

    You may get an OOPS error when trying to import files into Exact Online in Spain and/or Exact Online Premium. We are investigating this issue. Please refrain from retrying until further notice. Our apologies for the inconvenience.

  2. monitoring Sep 08, 2026, 12:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 08, 2026, 01:53 PM UTC

    This issue has been resolved. Our apologies for the inconvenience.