Exact incident

Exact Online – No statements imported via Exact PSD2 bank link for ING since October 15th. (NL)

Minor Ongoing View vendor source →

Exact is currently experiencing a minor incident affecting Bank links / PSD2, which began 2d ago. The vendor's full update timeline is below.

Started
Oct 19, 2026, 08:22 AM UTC
Resolved
Ongoing
Duration
● 1d 23h
Detected by Pingoru
Oct 19, 2026, 08:22 AM UTC

Affected components

Bank links / PSD2

Update timeline

  1. investigating Oct 19, 2026, 08:22 AM UTC

    You may experience that no bank statements have been imported via the Exact PSD2 bank link for ING since October 15th. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified Oct 20, 2026, 09:38 AM UTC

    The issue has been identified and we are working on a fix. In the meantime renewing the bank link consent will solve the issue. After renewing the bank link consent missing statements will be imported during the next planned retrieval moment. Please note that manual retrieval via the Financial Dashboard does not solve the issue immediately.