Exa AI Outage History

Exa AI is up right now

Exa AI had 20 outages in the last 2 years totaling 139h 35m of downtime — averaging 0.8 incidents per month.

There were 20 Exa AI outages since April 22, 2026 totaling 139h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.exa.ai

Minor September 21, 2026

Elevated failures affecting Agent runs

Detected by Pingoru
Sep 21, 2026, 10:17 PM UTC
Resolved
Sep 22, 2026, 03:13 AM UTC
Duration
4h 56m
Affected: Agents API
Timeline · 4 updates
  1. investigating Sep 21, 2026, 10:17 PM UTC

    We're investigating elevated failures and delays affecting the Agents API. Some agent runs may fail to start or complete.

  2. identified Sep 21, 2026, 10:30 PM UTC

    The issue was isolated to a service-side capacity constraint. A fix is being worked on.

  3. monitoring Sep 22, 2026, 02:54 AM UTC

    Mitigation has been deployed and agent run error rates have returned to normal. We are monitoring to confirm full recovery.

  4. resolved Sep 22, 2026, 03:13 AM UTC

    This incident has been resolved. Agent runs are starting and completing normally, and error rates have remained at baseline through our monitoring period.

Read the full incident report →

Minor September 21, 2026

Search API is back up

Detected by Pingoru
Sep 21, 2026, 01:44 PM UTC
Resolved
Sep 21, 2026, 01:46 PM UTC
Duration
1m
Affected: Search API (Default)
Timeline · 2 updates
  1. investigating Sep 21, 2026, 01:44 PM UTC

    Default is down at the moment. This incident was automatically created by Instatus monitoring.

  2. resolved Sep 21, 2026, 01:46 PM UTC

    Default is back up. This incident was automatically resolved by Instatus monitoring.

Read the full incident report →

Minor September 21, 2026

Elevated latencies across search endpoints causing some requests to fail

Detected by Pingoru
Sep 21, 2026, 12:39 PM UTC
Resolved
Sep 21, 2026, 03:00 PM UTC
Duration
2h 21m
Affected: Search API (Default)Search API (People)Websets
Timeline · 4 updates
  1. investigating Sep 21, 2026, 12:39 PM UTC

    We are currently investigating this incident.

  2. identified Sep 21, 2026, 01:00 PM UTC

    We have identified the source of the elevated latencies and are working to fix it.

  3. monitoring Sep 21, 2026, 01:20 PM UTC

    We've deployed fixes and scaled the affected components, and are monitoring the confirm recovery.

  4. resolved Sep 21, 2026, 03:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 18, 2026

Agent runs failing to start

Detected by Pingoru
Sep 18, 2026, 02:00 PM UTC
Resolved
Sep 18, 2026, 02:25 PM UTC
Duration
25m
Affected: Agents API
Timeline · 4 updates
  1. investigating Sep 18, 2026, 02:00 PM UTC

    We’re investigating elevated failures affecting the Agent API.

  2. identified Sep 18, 2026, 02:15 PM UTC

    The issue was isolated to a service-side capacity constraint.

  3. monitoring Sep 18, 2026, 02:23 PM UTC

    Mitigation was applied and recovery is underway; error rates are being monitored.

  4. resolved Sep 18, 2026, 02:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 18, 2026

We are investigating a latency degradation affecting Search endpoints

Detected by Pingoru
Sep 18, 2026, 12:13 PM UTC
Resolved
Sep 18, 2026, 01:37 PM UTC
Duration
1h 24m
Affected: Search API (Default)Search API (People)WebsetsExa MCP
Timeline · 4 updates
  1. investigating Sep 18, 2026, 12:00 PM UTC

    We are currently investigating this incident.

  2. monitoring Sep 18, 2026, 01:35 PM UTC

    Response times and availability are improving as we monitor applied mitigations.

  3. resolved Sep 18, 2026, 01:37 PM UTC

    Search and content latencies are restored

  4. resolved Sep 18, 2026, 01:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 25, 2026

Elevated latency in the /search endpoint

Detected by Pingoru
Aug 25, 2026, 03:30 PM UTC
Resolved
Aug 25, 2026, 04:23 PM UTC
Duration
53m
Affected: Search API (Default)
Timeline · 3 updates
  1. investigating Aug 25, 2026, 03:30 PM UTC

    We are currently investigating this incident.

  2. identified Aug 25, 2026, 03:36 PM UTC

    We are continuing to work on a fix for this incident.

  3. resolved Aug 25, 2026, 04:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 24, 2026

Degraded latency for ZDR customers specific types

Detected by Pingoru
Jul 24, 2026, 05:00 PM UTC
Resolved
Jul 28, 2026, 05:19 PM UTC
Duration
4d
Affected: Search API (Default)Exa MCP
Timeline · 2 updates
  1. investigating Jul 24, 2026, 05:00 PM UTC

    We are currently investigating this incident, affected components are the Search API with ZDR keyword and ZDR auto.

  2. resolved Jul 28, 2026, 05:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 24, 2026

API outage

Detected by Pingoru
Jul 24, 2026, 10:58 AM UTC
Resolved
Jul 24, 2026, 11:14 AM UTC
Duration
16m
Timeline · 3 updates
  1. investigating Jul 24, 2026, 11:11 AM UTC

    We’re investigating an issue causing the Exa API to be unavailable. Next update in 30 minutes.

  2. resolved Jul 24, 2026, 11:14 AM UTC

    This incident has been resolved and the Exa API is fully operational again. We’ll continue to monitor for stability.

  3. resolved Jul 24, 2026, 11:19 AM UTC

    The impact window was 10:58–11:14 UTC (16 minutes).

Read the full incident report →

Major July 22, 2026

/search Endpoint Incident

Detected by Pingoru
Jul 22, 2026, 08:48 AM UTC
Resolved
Jul 22, 2026, 08:48 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 22, 2026, 08:48 AM UTC

    We experienced an outage affecting the /search endpoint from 07:09–07:31 UTC on 2026-07-22\. Service has recovered and is operating normally.

Read the full incident report →

Major June 11, 2026

Outage resolved (22:18–22:23 UTC)

Detected by Pingoru
Jun 11, 2026, 10:27 PM UTC
Resolved
Jun 11, 2026, 10:27 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 11, 2026, 10:27 PM UTC

    Between 22:18 and 22:23 UTC, some users experienced an outage due to a network configuration issue. The configuration has been corrected and service is fully restored. We’re reviewing safeguards to prevent a recurrence.

Read the full incident report →

Major May 23, 2026

Elevated error rate on filtered /search queries

Detected by Pingoru
May 23, 2026, 12:05 AM UTC
Resolved
May 23, 2026, 02:19 AM UTC
Duration
2h 13m
Timeline · 2 updates
  1. investigating May 23, 2026, 12:05 AM UTC

    We’re investigating an issue causing elevated errors for filtered traffic on /search. Unfiltered traffic is unaffected.

  2. resolved May 23, 2026, 02:19 AM UTC

    Incident resolved — filtered /search queries are operating normally again.

Read the full incident report →

Minor May 14, 2026

Degraded performance with Exa Websets

Detected by Pingoru
May 14, 2026, 04:00 AM UTC
Resolved
May 14, 2026, 06:42 PM UTC
Duration
14h 42m
Affected: Websets
Timeline · 4 updates
  1. investigating May 14, 2026, 04:00 AM UTC

    We are currently investigating this incident.

  2. investigating May 14, 2026, 06:08 AM UTC

    We are currently investigating this incident.

  3. monitoring May 14, 2026, 01:30 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved May 14, 2026, 06:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 12, 2026

Degraded performance in People and Company search

Detected by Pingoru
May 12, 2026, 08:38 AM UTC
Resolved
May 12, 2026, 09:52 AM UTC
Duration
1h 14m
Affected: Search API (People)Websets
Timeline · 2 updates
  1. investigating May 12, 2026, 08:38 AM UTC

    We are currently investigating this incident.

  2. resolved May 12, 2026, 09:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 11, 2026

Search API is down

Detected by Pingoru
May 11, 2026, 07:34 AM UTC
Resolved
May 11, 2026, 07:54 AM UTC
Duration
19m
Affected: Search API (Default)
Timeline · 1 update
  1. investigating May 11, 2026, 07:34 AM UTC

    Default is down at the moment. This incident was automatically created by Instatus monitoring.

Read the full incident report →

Major May 11, 2026

People search

Detected by Pingoru
May 11, 2026, 07:10 AM UTC
Resolved
May 11, 2026, 09:10 AM UTC
Duration
2h
Affected: Search API (People)
Timeline · 1 update
  1. identified May 11, 2026, 07:10 AM UTC

    We are continuing to work on a fix for this incident.

Read the full incident report →

Minor May 8, 2026

/search API Degraded Status

Detected by Pingoru
May 08, 2026, 09:44 AM UTC
Resolved
May 08, 2026, 10:30 AM UTC
Duration
46m
Affected: Search API (Default)Search API (People)Exa MCP
Timeline · 3 updates
  1. investigating May 08, 2026, 09:44 AM UTC

    We are currently investigating this incident. Elevated error 5XXs.

  2. identified May 08, 2026, 09:50 AM UTC

    We are continuing to work on a fix for this incident.

  3. resolved May 08, 2026, 10:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026

Websets Incident

Detected by Pingoru
Apr 28, 2026, 06:30 AM UTC
Resolved
Apr 28, 2026, 12:00 PM UTC
Duration
5h 30m
Affected: Websets
Timeline · 4 updates
  1. investigating Apr 28, 2026, 06:30 AM UTC

    We are currently investigating this incident.

  2. identified Apr 28, 2026, 07:00 AM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Apr 28, 2026, 09:00 AM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Apr 28, 2026, 12:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 22, 2026

Elevated latencies and error rate

Detected by Pingoru
Apr 22, 2026, 03:50 PM UTC
Resolved
Apr 22, 2026, 04:50 PM UTC
Duration
1h
Affected: Search API (Default)
Timeline · 2 updates
  1. investigating Apr 22, 2026, 03:50 PM UTC

    We are currently investigating this incident.

  2. resolved Apr 22, 2026, 04:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 22, 2026

Delayed webhook delivery attempts for Websets

Detected by Pingoru
Apr 22, 2026, 12:00 AM UTC
Resolved
Apr 22, 2026, 05:11 AM UTC
Duration
5h 11m
Affected: Websets
Timeline · 2 updates
  1. investigating Apr 22, 2026, 12:00 AM UTC

    We're currently facing delayed webhook delivery attempts for Websets due to an upstream issue.

  2. resolved Apr 22, 2026, 05:11 AM UTC

    This incident has been resolved.

Read the full incident report →