Exa AI incident

Degraded latency for ZDR customers specific types

Minor Resolved

Exa AI experienced a minor incident on July 24, 2026 affecting Search API (Default) and Exa MCP, lasting 4d. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 05:00 PM UTC
Resolved
Jul 28, 2026, 05:19 PM UTC
Duration
4d
Detected by Pingoru
Jul 24, 2026, 05:00 PM UTC

Affected components

Search API (Default)Exa MCP

Update timeline

  1. investigating Jul 24, 2026, 05:00 PM UTC

    We are currently investigating this incident, affected components are the Search API with ZDR keyword and ZDR auto.

  2. resolved Jul 28, 2026, 05:19 PM UTC

    This incident has been resolved.