Exa AI incident

We are investigating a latency degradation affecting Search endpoints

Minor Resolved

Exa AI experienced a minor incident on September 18, 2026 affecting Search API (Default) and Search API (People) and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 12:13 PM UTC
Resolved
Sep 18, 2026, 01:37 PM UTC
Duration
1h 24m
Detected by Pingoru
Sep 18, 2026, 12:13 PM UTC

Affected components

Search API (Default)Search API (People)WebsetsExa MCP

Update timeline

  1. investigating Sep 18, 2026, 12:00 PM UTC

    We are currently investigating this incident.

  2. monitoring Sep 18, 2026, 01:35 PM UTC

    Response times and availability are improving as we monitor applied mitigations.

  3. resolved Sep 18, 2026, 01:37 PM UTC

    Search and content latencies are restored

  4. resolved Sep 18, 2026, 01:40 PM UTC

    This incident has been resolved.