EU ManageEngine On-Demand Outage History

EU ManageEngine On-Demand is up right now

Pingoru has recorded 18 incidents for EU ManageEngine On-Demand: 18 in the last 12 months and 5 in the last 90 days.

Source: status.manageengine.eu

18incidents recorded
18last 12 months
5last 90 days
40 minutestypical duration

Incidents, newest first

Major October 9, 2026 "EU Site24x7" is Down 2m EU Site24x7

Started Oct 09, 2026, 12:42 PM UTC· resolved Oct 09, 2026, 12:45 PM UTC

  1. investigating Oct 09, 2026, 12:42 PM UTC

    "EU Site24x7" is Down

  2. resolved Oct 09, 2026, 12:45 PM UTC

    All components are Operational

Read the full incident report →

Minor September 23, 2026 Performance Degradation – Investigation in Progress (EU DC) 50m EU ServiceDesk Plus Cloud

Started Sep 23, 2026, 09:28 AM UTC· resolved Sep 23, 2026, 10:18 AM UTC

  1. investigating Sep 23, 2026, 09:28 AM UTC

    Dear Customers, We are currently experiencing slowness in one of our cluster, which is impacting a subset of customers and causing slower application performance. Our engineering team is actively investigating the issue and working to mitigate it as quickly as possible. We are making progress and expect to have a resolution soon. We sincerely apologize for the inconvenience and appreciate your patience.

  2. resolved Sep 23, 2026, 10:18 AM UTC

    We sincerely apologise for the performace issue that you might have experienced. We have now been resolved and services have returned to normal. We are continuing to closely monitor the application to ensure stable performance

Read the full incident report →

Major August 31, 2026 Component "EU Mobile Device Management (Endpoint Central Cloud)" and a few other components are Down 1m EU Mobile Device Management Cloud

Started Aug 31, 2026, 11:31 AM UTC· resolved Aug 31, 2026, 11:32 AM UTC

  1. investigating Aug 31, 2026, 11:31 AM UTC

    "EU Mobile Device Management Cloud" is Down

  2. investigating Aug 31, 2026, 11:31 AM UTC

    "EU Mobile Device Management (Endpoint Central Cloud)" is Down

  3. monitoring Aug 31, 2026, 11:32 AM UTC

    "EU Mobile Device Management Cloud" is Operational

  4. resolved Aug 31, 2026, 11:32 AM UTC

    All components are Operational

Read the full incident report →

Major May 18, 2026 Component "EU Remote Control and System Manager (Remote Access Plus Cloud)" and a few other components are Down 2m EU Logs360Cloud, EU Patch Manager Plus Cloud

Started May 18, 2026, 07:56 AM UTC· resolved May 18, 2026, 07:59 AM UTC

  1. investigating May 18, 2026, 07:56 AM UTC

    "EU Remote Control and System Manager (Endpoint Central Cloud)" is Down

  2. investigating May 18, 2026, 07:56 AM UTC

    "EU Remote Control and System Manager (Remote Access Plus Cloud)" is Down

  3. investigating May 18, 2026, 07:56 AM UTC

    "EU Patch Manager Plus Cloud" is Down

  4. investigating May 18, 2026, 07:57 AM UTC

    "EU Logs360Cloud" is Down

  5. monitoring May 18, 2026, 07:57 AM UTC

    "EU Logs360Cloud" is Operational

  6. monitoring May 18, 2026, 07:58 AM UTC

    "EU Patch Manager Plus Cloud" is Operational

  7. resolved May 18, 2026, 07:59 AM UTC

    All components are Operational

  8. monitoring May 18, 2026, 07:59 AM UTC

    "EU Remote Control and System Manager (Endpoint Central Cloud)" is Operational

Read the full incident report →

Major April 30, 2026 Component "EU Analytics Plus Cloud" and a few other components are Down 1m EU Analytics Plus Cloud, EU Identity360, EU Logs360Cloud, EU MSP Central and 1 more

Started Apr 30, 2026, 12:12 PM UTC· resolved Apr 30, 2026, 12:13 PM UTC

  1. investigating Apr 30, 2026, 12:12 PM UTC

    "EU Analytics Plus Cloud" is Down

  2. investigating Apr 30, 2026, 12:12 PM UTC

    "EU Endpoint Central (Endpoint Central Cloud)" is Down

  3. investigating Apr 30, 2026, 12:12 PM UTC

    "EU MSP Central" is Down

  4. investigating Apr 30, 2026, 12:12 PM UTC

    "EU Identity360" is Down

  5. investigating Apr 30, 2026, 12:12 PM UTC

    "EU Mobile Device Management (Endpoint Central Cloud)" is Down

  6. investigating Apr 30, 2026, 12:12 PM UTC

    "EU Mobile Device Management Cloud" is Down

  7. investigating Apr 30, 2026, 12:12 PM UTC

    "EU Logs360Cloud" is Down

  8. monitoring Apr 30, 2026, 12:13 PM UTC

    "EU Logs360Cloud" is Operational

  9. monitoring Apr 30, 2026, 12:13 PM UTC

    "EU Analytics Plus Cloud" is Operational

  10. monitoring Apr 30, 2026, 12:13 PM UTC

    "EU MSP Central" is Operational

  11. monitoring Apr 30, 2026, 12:13 PM UTC

    "EU Endpoint Central (Endpoint Central Cloud)" is Operational

  12. monitoring Apr 30, 2026, 12:13 PM UTC

    "EU Identity360" is Operational

  13. resolved Apr 30, 2026, 12:13 PM UTC

    All components are Operational

  14. monitoring Apr 30, 2026, 12:13 PM UTC

    "EU Mobile Device Management Cloud" is Operational

Read the full incident report →

Major February 12, 2026 Component "EU ServiceDesk Plus Cloud" and a few other components are Down 46m EU Analytics Plus Cloud, EU Identity360, EU Logs360Cloud, EU MSP Central and 4 more

Started Feb 12, 2026, 10:58 AM UTC· resolved Feb 12, 2026, 11:44 AM UTC

  1. investigating Feb 12, 2026, 10:58 AM UTC

    "EU Identity360" is Down

  2. investigating Feb 12, 2026, 10:59 AM UTC

    "EU ServiceDesk Plus Cloud" is Down

  3. investigating Feb 12, 2026, 10:59 AM UTC

    "EU Logs360Cloud" is Down

  4. investigating Feb 12, 2026, 11:00 AM UTC

    "EU Mobile Device Management (Endpoint Central Cloud)" is Down

  5. investigating Feb 12, 2026, 11:00 AM UTC

    "EU Patch Manager Plus Cloud" is Down

  6. investigating Feb 12, 2026, 11:01 AM UTC

    "EU Remote Control and System Manager (Endpoint Central Cloud)" is Down

  7. investigating Feb 12, 2026, 11:02 AM UTC

    "EU MSP Central" is Down

  8. investigating Feb 12, 2026, 11:02 AM UTC

    "EU Analytics Plus Cloud" is Down

  9. investigating Feb 12, 2026, 11:02 AM UTC

    "EU Remote Access Plus (Remote Access Plus Cloud)" is Down

  10. investigating Feb 12, 2026, 11:02 AM UTC

    "EU Endpoint Central (Endpoint Central Cloud)" is Down

  11. investigating Feb 12, 2026, 11:02 AM UTC

    "EU Mobile Device Management Cloud" is Down

  12. investigating Feb 12, 2026, 11:02 AM UTC

    "EU Site24x7" is Down

  13. monitoring Feb 12, 2026, 11:07 AM UTC

    "EU Identity360" is Operational

  14. monitoring Feb 12, 2026, 11:07 AM UTC

    "EU Remote Control and System Manager (Endpoint Central Cloud)" is Operational

  15. monitoring Feb 12, 2026, 11:07 AM UTC

    "EU Analytics Plus Cloud" is Operational

  16. monitoring Feb 12, 2026, 11:07 AM UTC

    "EU MSP Central" is Operational

  17. monitoring Feb 12, 2026, 11:18 AM UTC

    "EU Logs360Cloud" is Operational

  18. monitoring Feb 12, 2026, 11:19 AM UTC

    "EU ServiceDesk Plus Cloud" is Operational

  19. monitoring Feb 12, 2026, 11:20 AM UTC

    "EU Analytics Plus Cloud" is Operational

  20. monitoring Feb 12, 2026, 11:23 AM UTC

    "EU Identity360" is Operational

  21. monitoring Feb 12, 2026, 11:23 AM UTC

    "EU Remote Access Plus (Remote Access Plus Cloud)" is Operational

  22. monitoring Feb 12, 2026, 11:25 AM UTC

    "EU Mobile Device Management Cloud" is Operational

  23. monitoring Feb 12, 2026, 11:26 AM UTC

    "EU Endpoint Central (Endpoint Central Cloud)" is Operational

  24. monitoring Feb 12, 2026, 11:28 AM UTC

    "EU Patch Manager Plus Cloud" is Operational

  25. monitoring Feb 12, 2026, 11:30 AM UTC

    "EU Site24x7" is Operational

  26. monitoring Feb 12, 2026, 11:30 AM UTC

    "EU Mobile Device Management (Endpoint Central Cloud)" is Operational

  27. monitoring Feb 12, 2026, 11:39 AM UTC

    "EU Identity360" is Operational

  28. resolved Feb 12, 2026, 11:44 AM UTC

    All components are Operational

Read the full incident report →

Major January 23, 2026 Component "EU Mobile Device Management Cloud" and a few other components are Down 1m EU Mobile Device Management Cloud

Started Jan 23, 2026, 12:53 PM UTC· resolved Jan 23, 2026, 12:54 PM UTC

  1. investigating Jan 23, 2026, 12:53 PM UTC

    "EU Mobile Device Management (Endpoint Central Cloud)" is Down

  2. investigating Jan 23, 2026, 12:54 PM UTC

    "EU Mobile Device Management Cloud" is Down

  3. monitoring Jan 23, 2026, 12:54 PM UTC

    "EU Mobile Device Management (Endpoint Central Cloud)" is Operational

  4. resolved Jan 23, 2026, 12:54 PM UTC

    All components are Operational

Read the full incident report →

Major January 23, 2026 "EU Mobile Device Management Cloud" is Down 1m EU Mobile Device Management Cloud

Started Jan 23, 2026, 12:43 PM UTC· resolved Jan 23, 2026, 12:44 PM UTC

  1. investigating Jan 23, 2026, 12:43 PM UTC

    "EU Mobile Device Management Cloud" is Down

  2. resolved Jan 23, 2026, 12:44 PM UTC

    All components are Operational

Read the full incident report →

Major January 23, 2026 "EU Mobile Device Management (Endpoint Central Cloud)" is Down 3m

Started Jan 23, 2026, 12:34 PM UTC· resolved Jan 23, 2026, 12:37 PM UTC

  1. investigating Jan 23, 2026, 12:34 PM UTC

    "EU Mobile Device Management (Endpoint Central Cloud)" is Down

  2. resolved Jan 23, 2026, 12:37 PM UTC

    All components are Operational

Read the full incident report →

Major December 1, 2025 "EU Analytics Plus Cloud" is Down 2m EU Analytics Plus Cloud

Started Dec 01, 2025, 03:07 AM UTC· resolved Dec 01, 2025, 03:10 AM UTC

  1. investigating Dec 01, 2025, 03:07 AM UTC

    "EU Analytics Plus Cloud" is Down

  2. resolved Dec 01, 2025, 03:10 AM UTC

    All components are Operational

Read the full incident report →

Major November 30, 2025 Component "EU Identity360" and a few other components are Down 4h 28m EU Analytics Plus Cloud, EU Identity360, EU Logs360Cloud, EU MSP Central and 4 more

Started Nov 30, 2025, 09:43 PM UTC· resolved Dec 01, 2025, 02:12 AM UTC

  1. investigating Nov 30, 2025, 09:43 PM UTC

    "EU Logs360Cloud" is Down

  2. investigating Nov 30, 2025, 09:43 PM UTC

    "EU Identity360" is Down

  3. investigating Nov 30, 2025, 09:44 PM UTC

    "EU Endpoint Central (Endpoint Central Cloud)" is Down

  4. investigating Nov 30, 2025, 09:45 PM UTC

    "EU Site24x7" is Down

  5. monitoring Nov 30, 2025, 09:45 PM UTC

    "EU Identity360" is Operational

  6. investigating Nov 30, 2025, 09:46 PM UTC

    "EU ServiceDesk Plus Cloud" is Down

  7. investigating Nov 30, 2025, 09:46 PM UTC

    "EU Analytics Plus Cloud" is Down

  8. monitoring Nov 30, 2025, 09:48 PM UTC

    "EU Endpoint Central (Endpoint Central Cloud)" is Operational

  9. investigating Nov 30, 2025, 09:48 PM UTC

    "EU Mobile Device Management Cloud" is Down

  10. investigating Nov 30, 2025, 09:48 PM UTC

    "EU Mobile Device Management (Endpoint Central Cloud)" is Down

  11. investigating Nov 30, 2025, 09:52 PM UTC

    "EU Patch Manager Plus Cloud" is Down

  12. investigating Nov 30, 2025, 09:53 PM UTC

    "EU Remote Control and System Manager (Endpoint Central Cloud)" is Down

  13. investigating Nov 30, 2025, 09:53 PM UTC

    "EU MSP Central" is Down

  14. investigating Nov 30, 2025, 09:55 PM UTC

    "EU Remote Access Plus (Remote Access Plus Cloud)" is Down

  15. monitoring Dec 01, 2025, 12:21 AM UTC

    "EU Analytics Plus Cloud" is Operational

  16. monitoring Dec 01, 2025, 12:43 AM UTC

    "EU Remote Control and System Manager (Endpoint Central Cloud)" is Operational

  17. monitoring Dec 01, 2025, 12:50 AM UTC

    "EU Logs360Cloud" is Operational

  18. monitoring Dec 01, 2025, 12:59 AM UTC

    "EU MSP Central" is Operational

  19. monitoring Dec 01, 2025, 01:02 AM UTC

    "EU Mobile Device Management Cloud" is Operational

  20. monitoring Dec 01, 2025, 01:02 AM UTC

    "EU Mobile Device Management (Endpoint Central Cloud)" is Operational

  21. monitoring Dec 01, 2025, 01:07 AM UTC

    "EU Remote Access Plus (Remote Access Plus Cloud)" is Operational

  22. monitoring Dec 01, 2025, 01:08 AM UTC

    "EU Patch Manager Plus Cloud" is Operational

  23. monitoring Dec 01, 2025, 01:08 AM UTC

    "EU ServiceDesk Plus Cloud" is Operational

  24. monitoring Dec 01, 2025, 01:10 AM UTC

    "EU Endpoint Central (Endpoint Central Cloud)" is Operational

  25. monitoring Dec 01, 2025, 01:46 AM UTC

    "EU Identity360" is Operational

  26. resolved Dec 01, 2025, 02:12 AM UTC

    All components are Operational

Read the full incident report →

Major November 27, 2025 Partial Outage - Endpoint Central Cloud, Patch Manager Plus Cloud, Remote Access Plus Cloud 25m EU Patch Manager Plus Cloud

Started Nov 27, 2025, 10:28 AM UTC· resolved Nov 27, 2025, 10:53 AM UTC

  1. resolved Nov 27, 2025, 10:53 AM UTC

    The incident has been resolved.

Read the full incident report →

Minor November 3, 2025 Slowness on ServiceDesk Plus Cloud 4h 19m EU ServiceDesk Plus Cloud

Started Nov 03, 2025, 10:03 AM UTC· resolved Nov 03, 2025, 02:22 PM UTC

  1. investigating Nov 03, 2025, 10:03 AM UTC

    Currently experiencing slowness while using ServiceDesk Plus Cloud in the EU Data Center, and we’re truly sorry for the inconvenience this is causing. Our team is actively investigating the issue on top priority to identify the cause and restore normal performance as quickly as possible.

  2. identified Nov 03, 2025, 01:04 PM UTC

    We have identified the cause of the issue: one of the Database cluster machines was unresponsive. We are taking the necessary corrective actions to restore full functionality. This incident has also affected email sending and fetching for some accounts. Resolving the issue is our highest priority.

  3. resolved Nov 03, 2025, 02:22 PM UTC

    The issue is now resolved.

Read the full incident report →