EU ManageEngine On-Demand incident

Component "EU ServiceDesk Plus Cloud" and a few other components are Down

Major Vendor's status page →

Resolved after 46 minutes, affecting EU Analytics Plus Cloud and EU Identity360 and 1 more, on February 12, 2026.

monitoring Feb 12, 2026, 11:39 AM UTC

"EU Identity360" is Operational

Started
Feb 12, 2026, 10:58 AM UTC
Resolved
Feb 12, 2026, 11:44 AM UTC
Duration
46m
Detected by Pingoru
Feb 12, 2026, 10:58 AM UTC

Affected components

EU Analytics Plus CloudEU Identity360EU Logs360CloudEU MSP CentralEU Mobile Device Management CloudEU Patch Manager Plus CloudEU ServiceDesk Plus CloudEU Site24x7

Update timeline

  1. investigating Feb 12, 2026, 10:58 AM UTC

    "EU Identity360" is Down

  2. investigating Feb 12, 2026, 10:59 AM UTC

    "EU ServiceDesk Plus Cloud" is Down

  3. investigating Feb 12, 2026, 10:59 AM UTC

    "EU Logs360Cloud" is Down

  4. investigating Feb 12, 2026, 11:00 AM UTC

    "EU Mobile Device Management (Endpoint Central Cloud)" is Down

  5. investigating Feb 12, 2026, 11:00 AM UTC

    "EU Patch Manager Plus Cloud" is Down

  6. investigating Feb 12, 2026, 11:01 AM UTC

    "EU Remote Control and System Manager (Endpoint Central Cloud)" is Down

  7. investigating Feb 12, 2026, 11:02 AM UTC

    "EU MSP Central" is Down

  8. investigating Feb 12, 2026, 11:02 AM UTC

    "EU Analytics Plus Cloud" is Down

  9. investigating Feb 12, 2026, 11:02 AM UTC

    "EU Remote Access Plus (Remote Access Plus Cloud)" is Down

  10. investigating Feb 12, 2026, 11:02 AM UTC

    "EU Endpoint Central (Endpoint Central Cloud)" is Down

  11. investigating Feb 12, 2026, 11:02 AM UTC

    "EU Mobile Device Management Cloud" is Down

  12. investigating Feb 12, 2026, 11:02 AM UTC

    "EU Site24x7" is Down

  13. monitoring Feb 12, 2026, 11:07 AM UTC

    "EU Identity360" is Operational

  14. monitoring Feb 12, 2026, 11:07 AM UTC

    "EU Remote Control and System Manager (Endpoint Central Cloud)" is Operational

  15. monitoring Feb 12, 2026, 11:07 AM UTC

    "EU Analytics Plus Cloud" is Operational

  16. monitoring Feb 12, 2026, 11:07 AM UTC

    "EU MSP Central" is Operational

  17. monitoring Feb 12, 2026, 11:18 AM UTC

    "EU Logs360Cloud" is Operational

  18. monitoring Feb 12, 2026, 11:19 AM UTC

    "EU ServiceDesk Plus Cloud" is Operational

  19. monitoring Feb 12, 2026, 11:20 AM UTC

    "EU Analytics Plus Cloud" is Operational

  20. monitoring Feb 12, 2026, 11:23 AM UTC

    "EU Identity360" is Operational

  21. monitoring Feb 12, 2026, 11:23 AM UTC

    "EU Remote Access Plus (Remote Access Plus Cloud)" is Operational

  22. monitoring Feb 12, 2026, 11:25 AM UTC

    "EU Mobile Device Management Cloud" is Operational

  23. monitoring Feb 12, 2026, 11:26 AM UTC

    "EU Endpoint Central (Endpoint Central Cloud)" is Operational

  24. monitoring Feb 12, 2026, 11:28 AM UTC

    "EU Patch Manager Plus Cloud" is Operational

  25. monitoring Feb 12, 2026, 11:30 AM UTC

    "EU Site24x7" is Operational

  26. monitoring Feb 12, 2026, 11:30 AM UTC

    "EU Mobile Device Management (Endpoint Central Cloud)" is Operational

  27. monitoring Feb 12, 2026, 11:39 AM UTC

    "EU Identity360" is Operational

  28. resolved Feb 12, 2026, 11:44 AM UTC

    All components are Operational

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