EU ManageEngine On-Demand incident

Component "EU Identity360" and a few other components are Down

Major Vendor's status page →

Resolved after 4 hours 28 minutes, affecting EU Analytics Plus Cloud and EU Identity360 and 1 more, on November 30, 2025.

monitoring Dec 01, 2025, 01:46 AM UTC

"EU Identity360" is Operational

Started
Nov 30, 2025, 09:43 PM UTC
Resolved
Dec 01, 2025, 02:12 AM UTC
Duration
4h 28m
Detected by Pingoru
Nov 30, 2025, 09:43 PM UTC

Affected components

EU Analytics Plus CloudEU Identity360EU Logs360CloudEU MSP CentralEU Mobile Device Management CloudEU Patch Manager Plus CloudEU ServiceDesk Plus CloudEU Site24x7

Update timeline

  1. investigating Nov 30, 2025, 09:43 PM UTC

    "EU Logs360Cloud" is Down

  2. investigating Nov 30, 2025, 09:43 PM UTC

    "EU Identity360" is Down

  3. investigating Nov 30, 2025, 09:44 PM UTC

    "EU Endpoint Central (Endpoint Central Cloud)" is Down

  4. investigating Nov 30, 2025, 09:45 PM UTC

    "EU Site24x7" is Down

  5. monitoring Nov 30, 2025, 09:45 PM UTC

    "EU Identity360" is Operational

  6. investigating Nov 30, 2025, 09:46 PM UTC

    "EU ServiceDesk Plus Cloud" is Down

  7. investigating Nov 30, 2025, 09:46 PM UTC

    "EU Analytics Plus Cloud" is Down

  8. monitoring Nov 30, 2025, 09:48 PM UTC

    "EU Endpoint Central (Endpoint Central Cloud)" is Operational

  9. investigating Nov 30, 2025, 09:48 PM UTC

    "EU Mobile Device Management Cloud" is Down

  10. investigating Nov 30, 2025, 09:48 PM UTC

    "EU Mobile Device Management (Endpoint Central Cloud)" is Down

  11. investigating Nov 30, 2025, 09:52 PM UTC

    "EU Patch Manager Plus Cloud" is Down

  12. investigating Nov 30, 2025, 09:53 PM UTC

    "EU Remote Control and System Manager (Endpoint Central Cloud)" is Down

  13. investigating Nov 30, 2025, 09:53 PM UTC

    "EU MSP Central" is Down

  14. investigating Nov 30, 2025, 09:55 PM UTC

    "EU Remote Access Plus (Remote Access Plus Cloud)" is Down

  15. monitoring Dec 01, 2025, 12:21 AM UTC

    "EU Analytics Plus Cloud" is Operational

  16. monitoring Dec 01, 2025, 12:43 AM UTC

    "EU Remote Control and System Manager (Endpoint Central Cloud)" is Operational

  17. monitoring Dec 01, 2025, 12:50 AM UTC

    "EU Logs360Cloud" is Operational

  18. monitoring Dec 01, 2025, 12:59 AM UTC

    "EU MSP Central" is Operational

  19. monitoring Dec 01, 2025, 01:02 AM UTC

    "EU Mobile Device Management Cloud" is Operational

  20. monitoring Dec 01, 2025, 01:02 AM UTC

    "EU Mobile Device Management (Endpoint Central Cloud)" is Operational

  21. monitoring Dec 01, 2025, 01:07 AM UTC

    "EU Remote Access Plus (Remote Access Plus Cloud)" is Operational

  22. monitoring Dec 01, 2025, 01:08 AM UTC

    "EU Patch Manager Plus Cloud" is Operational

  23. monitoring Dec 01, 2025, 01:08 AM UTC

    "EU ServiceDesk Plus Cloud" is Operational

  24. monitoring Dec 01, 2025, 01:10 AM UTC

    "EU Endpoint Central (Endpoint Central Cloud)" is Operational

  25. monitoring Dec 01, 2025, 01:46 AM UTC

    "EU Identity360" is Operational

  26. resolved Dec 01, 2025, 02:12 AM UTC

    All components are Operational

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