EU ManageEngine On-Demand incident

Component "EU Remote Control and System Manager (Remote Access Plus Cloud)" and a few other components are Down

Resolved after 2 minutes, affecting EU Logs360Cloud and EU Patch Manager Plus Cloud, on May 18, 2026.

monitoring May 18, 2026, 07:59 AM UTC

"EU Remote Control and System Manager (Endpoint Central Cloud)" is Operational

Started
May 18, 2026, 07:56 AM UTC
Resolved
May 18, 2026, 07:59 AM UTC
Duration
2m
Detected by Pingoru
May 18, 2026, 07:56 AM UTC

Affected components

EU Logs360CloudEU Patch Manager Plus Cloud

Update timeline

  1. investigating May 18, 2026, 07:56 AM UTC

    "EU Remote Control and System Manager (Endpoint Central Cloud)" is Down

  2. investigating May 18, 2026, 07:56 AM UTC

    "EU Remote Control and System Manager (Remote Access Plus Cloud)" is Down

  3. investigating May 18, 2026, 07:56 AM UTC

    "EU Patch Manager Plus Cloud" is Down

  4. investigating May 18, 2026, 07:57 AM UTC

    "EU Logs360Cloud" is Down

  5. monitoring May 18, 2026, 07:57 AM UTC

    "EU Logs360Cloud" is Operational

  6. monitoring May 18, 2026, 07:58 AM UTC

    "EU Patch Manager Plus Cloud" is Operational

  7. resolved May 18, 2026, 07:59 AM UTC

    All components are Operational

  8. monitoring May 18, 2026, 07:59 AM UTC

    "EU Remote Control and System Manager (Endpoint Central Cloud)" is Operational

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