Etail Solutions incident

East Coast Data Center Disconnects

Resolved after 4 hours, affecting EVP RDP Application and East Coast Data Center, on November 17, 2022.

investigating Nov 17, 2022, 03:41 PM UTC

We are currently experiencing intermittent disconnects in our East Coast Data Center. We are currently investigating this issue.

Started
Nov 17, 2022, 03:41 PM UTC
Resolved
Nov 17, 2022, 07:41 PM UTC
Duration
4h
Detected by Pingoru
Nov 17, 2022, 03:41 PM UTC

Affected components

EVP RDP ApplicationEast Coast Data Center

Update timeline

  1. investigating Nov 17, 2022, 03:41 PM UTC

    We are currently experiencing intermittent disconnects in our East Coast Data Center. We are currently investigating this issue.

  2. resolved Nov 17, 2022, 07:41 PM UTC

    The intermittent connectivity issues have been resolved.

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