Etail Solutions incident

Amazon Outage Impacting SP-API

Resolved after 21 hours 59 minutes, affecting Amazon, on October 20, 2025.

resolved Oct 21, 2025, 01:34 PM UTC

Amazon appears to have resolved the latent issues from their outage yesterday. Let us know if you see any further issues by logging a ticket.

Started
Oct 20, 2025, 03:35 PM UTC
Resolved
Oct 21, 2025, 01:34 PM UTC
Duration
21h 59m
Detected by Pingoru
Oct 20, 2025, 03:35 PM UTC

Affected components

Amazon

Update timeline

  1. monitoring Oct 20, 2025, 03:35 PM UTC

    The Amazon outage in progress since early this morning appears to be having an intermittent impact on EVP calls to their SP-API which may impact timeliness of order processing and inventory updates on Amazon channels.

  2. resolved Oct 21, 2025, 01:34 PM UTC

    Amazon appears to have resolved the latent issues from their outage yesterday. Let us know if you see any further issues by logging a ticket.

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