Resolved after 55 minutes, affecting Travel Management Portal and Travel API, on November 10, 2026.
Orders failed across all profiles during our planned maintenance window today (11:00–13:00 UTC). The issue has been resolved and order processing is restored as of approximately 11:55 UTC. What happened A change applied during the maintenance window caused order processing to fail. The fault was identified and fixed within the maintenance window. What to do Any orders that failed between 11:00 and 11:55 UTC today will need to be retried manually, they will not be reprocessed automatically. We’re sorry for the disruption this caused during what should have been a routine window.
Affected components
Update timeline
- resolved Nov 10, 2026, 12:16 PM UTC
Orders failed across all profiles during our planned maintenance window today (11:00–13:00 UTC). The issue has been resolved and order processing is restored as of approximately 11:55 UTC. What happened A change applied during the maintenance window caused order processing to fail. The fault was identified and fixed within the maintenance window. What to do Any orders that failed between 11:00 and 11:55 UTC today will need to be retried manually, they will not be reprocessed automatically. We’re sorry for the disruption this caused during what should have been a routine window.
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