eSIM Go incident

Data service degradation: Profiles 2 & 3 (89320)

Ongoing since 02:39 AM UTC, affecting eSIM Connectivity.

investigating Nov 02, 2026, 02:39 AM UTC

Status: On it Our profile 2&3 is currently experiencing partial service degradation affecting data service. End users on these profiles may see slow or dropped data connections. What we know We don’t know the cause yet. Their team is aware of the issue and actively investigating the root cause.. All other profiles are unaffected and working normally. Further updates will be shared as more information becomes available.

Started
Nov 02, 2026, 02:39 AM UTC
Resolved
Ongoing
Duration
● 1h 35m
Detected by Pingoru
Nov 02, 2026, 02:39 AM UTC

Affected components

eSIM Connectivity

Update timeline

  1. investigating Nov 02, 2026, 02:39 AM UTC

    Status: On it Our profile 2&3 is currently experiencing partial service degradation affecting data service. End users on these profiles may see slow or dropped data connections. What we know We don’t know the cause yet. Their team is aware of the issue and actively investigating the root cause.. All other profiles are unaffected and working normally. Further updates will be shared as more information becomes available.

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