eSIM Go incident

Suspension of data services in Uganda

Resolved after 7 days 22 hours, affecting eSIM Connectivity, on January 14, 2026.

identified Jan 14, 2026, 09:26 AM UTC

Please be informed that, according to the Uganda Communications Commission, data services in Uganda have been temporarily suspended due to election-related procedures. Unfortunately, our provider has no influence over this situation. We will keep you updated as soon as new information becomes available.

Started
Jan 14, 2026, 09:26 AM UTC
Resolved
Jan 22, 2026, 08:24 AM UTC
Duration
7d 22h
Detected by Pingoru
Jan 14, 2026, 09:26 AM UTC

Affected components

eSIM Connectivity

Update timeline

  1. identified Jan 14, 2026, 09:26 AM UTC

    Please be informed that, according to the Uganda Communications Commission, data services in Uganda have been temporarily suspended due to election-related procedures. Unfortunately, our provider has no influence over this situation. We will keep you updated as soon as new information becomes available.

  2. resolved Jan 22, 2026, 08:24 AM UTC

    The network suspension in Uganda has been lifted.

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