ESET experienced a critical incident on October 8, 2025 affecting Europe, Africa, Asia Pacific, Japan and Europe, Africa, Asia Pacific, Japan and 1 more component, lasting 3h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Europe, Africa, Asia Pacific, JapanEurope, Africa, Asia Pacific, JapanAmericas, OceaniaAmericas, OceaniaCanadaCanadaGermanyGermany
Update timeline
- identified Oct 08, 2025, 10:51 AM UTC
We have identified an outage of ESET Cloud Office Security. Currently no items are scanned. We will provide updates in due course.
- monitoring Oct 08, 2025, 01:56 PM UTC
The affected services should be restored, we continue to monitor the situation.
- resolved Oct 08, 2025, 02:40 PM UTC
This incident has been resolved.