ESET incident

ESET PROTECT: Log in and performance issues

Major Resolved View vendor source →

ESET experienced a major incident on November 5, 2025 affecting Europe, Africa, Asia Pacific and Americas, Oceania and 1 more component, lasting 6h 54m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 09:45 AM UTC
Resolved
Nov 05, 2025, 04:39 PM UTC
Duration
6h 54m
Detected by Pingoru
Nov 05, 2025, 09:45 AM UTC

Affected components

Europe, Africa, Asia PacificAmericas, OceaniaJapanCanadaGermany

Update timeline

  1. investigating Nov 05, 2025, 09:45 AM UTC

    We are investigating reports of issues with logging into ESET PROTECT and a degraded performance of the console.

  2. monitoring Nov 05, 2025, 12:20 PM UTC

    The issue has been resolved. We continue to monitor the situation.

  3. resolved Nov 05, 2025, 04:39 PM UTC

    This incident has been resolved.