ESET experienced a critical incident on November 7, 2025 affecting Europe, Africa, Asia Pacific, Japan and Europe, Africa, Asia Pacific and 1 more component, lasting 15h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Europe, Africa, Asia Pacific, JapanEurope, Africa, Asia PacificEurope, Africa, Asia PacificEurope, Africa, Asia PacificEurope, Africa, Asia Pacific, JapanAmericas, OceaniaAmericas, OceaniaAmericas, OceaniaAmericas, OceaniaJapan
Update timeline
- investigating Nov 07, 2025, 03:55 PM UTC
We have received reports of issues with login to multiple ESET online services.
- monitoring Nov 07, 2025, 04:34 PM UTC
The issue has been resolved. We continue to monitor the situation.
- resolved Nov 08, 2025, 07:36 AM UTC
This incident has been resolved.