ESET incident

ESET PROTECT Hub Major Outage

Major Resolved View vendor source →

ESET experienced a major incident on December 10, 2025 affecting ESET PROTECT Hub, lasting 6h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 12:59 PM UTC
Resolved
Dec 10, 2025, 07:14 PM UTC
Duration
6h 15m
Detected by Pingoru
Dec 10, 2025, 12:59 PM UTC

Affected components

ESET PROTECT Hub

Update timeline

  1. investigating Dec 10, 2025, 12:59 PM UTC

    Platform upgrade is still in progress

  2. investigating Dec 10, 2025, 01:07 PM UTC

    Platform upgrade is still in progress

  3. monitoring Dec 10, 2025, 01:16 PM UTC

    ESET Protect Hub is upgraded and running

  4. resolved Dec 10, 2025, 07:14 PM UTC

    This incident has been resolved.