ESADE incident
Proces Clau, Request Module and Surveys services are degraded
Resolved after 22 minutes, affecting Classrooms & Facilities and Academic Management, on July 8, 2026.
Due to technical issues, Proces Clau is currently not loading courses. The Request module and surveys are also unavailable. We apologize for the inconvenience. If you have any questions or need assistance, please contact us through the IT Support Portal, by email at [email protected], or by phone at +34 93 567 6699, ext. 5555.
Affected components
Update timeline
- investigating Jul 08, 2026, 08:06 AM UTC
Due to technical issues, Proces Clau is currently not loading courses. The Request module and surveys are also unavailable. We apologize for the inconvenience. If you have any questions or need assistance, please contact us through the IT Support Portal, by email at [email protected], or by phone at +34 93 567 6699, ext. 5555.
- resolved Jul 08, 2026, 08:28 AM UTC
This incident has been resolved.
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