ESADE incident

Esade Password Recovery using Legal ID

ESADE is currently experiencing a minor incident affecting Network & Authentication, which began 7d ago. The vendor's full update timeline is below.

Started
Oct 14, 2026, 05:26 PM UTC
Resolved
Ongoing
Duration
● 6d 20h
Detected by Pingoru
Oct 14, 2026, 05:26 PM UTC

Affected components

Network & Authentication

Update timeline

  1. identified Oct 14, 2026, 05:26 PM UTC

    We've identified that submitting the Legal ID to recover the password in lowercase might prompt to a loop not allowing to continue. We recommend submitting it in upper case or choosing recovering the password writing the Esade Email, both ways are currently functional.