Resolved after 1 hour 10 minutes, affecting Voice Servers and Primary Database, on November 2, 2026.
We have implemented mitigation measures to address the intermittent issues affecting voice calling services. Service performance has stabilized, and customers should now experience normal calling functionality. Our Engineering and Operations teams are continuing to monitor the situation closely to ensure service stability and prevent further disruptions.
Affected components
Update timeline
- investigating Nov 02, 2026, 03:30 PM UTC
We are currently experiencing intermittent issues that may impact voice calling services for some customers. Our teams are actively investigating the issue and working to restore normal service as quickly as possible. We will provide updates as more information becomes available.
- resolved Nov 02, 2026, 04:40 PM UTC
We have implemented mitigation measures to address the intermittent issues affecting voice calling services. Service performance has stabilized, and customers should now experience normal calling functionality. Our Engineering and Operations teams are continuing to monitor the situation closely to ensure service stability and prevent further disruptions.
Your product runs on more than eReceptionist
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services