Epsilon3 had 8 outages in the last 2 years totaling 10h 49m of downtime — averaging 0.3 incidents per month.
There were 8 Epsilon3 outages since March 11, 2025 totaling 10h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing errors from our Fedramp environment. Our provider is aware and is working on a resolution.
We are seeing access being restored and are continuing to monitor.
This incident has been resolved.
We are again seeing timeouts with commands and externaldata We are currently investigating the issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
This incident is resolved. We've implemented a temporary fix and will deploy a code change shortly to fully fix it.
Some customers are unable to send commands. We are currently investigating the issue.
We've implemented a fix and are monitoring the results
This incident has been resolved.
The issues has been identified and we are deploying a fix.
We've deployed a fix for the issue. Most users need to log back into the application and may need to do a hard-refresh first. We are still addressing issues with new users created in the last few hours.
This issue has been resolved. If any users are still encountering issues logging in first try a hard-refresh which should fix it. For continued problems please reach out to support.
We're experiencing an elevated level of errors and are currently looking into the issue.
A fix has been implemented and we are monitoring the results
This incident has been resolved.
We are currently investigating this issue.
We have scaled up resources and are continuing to monitor the situation.
This incident has been resolved.