Resolved after 28 minutes, affecting Epsilon3 US production, on November 5, 2025.
This incident is resolved. We've implemented a temporary fix and will deploy a code change shortly to fully fix it.
Affected components
Epsilon3 US production
Update timeline
- investigating Nov 05, 2025, 08:15 PM UTC
We are again seeing timeouts with commands and externaldata We are currently investigating the issue.
- investigating Nov 05, 2025, 08:15 PM UTC
We are continuing to investigate this issue.
- identified Nov 05, 2025, 08:32 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 05, 2025, 08:43 PM UTC
This incident is resolved. We've implemented a temporary fix and will deploy a code change shortly to fully fix it.
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