Epsilon3 incident

Issues with File Uploads

Resolved after 2 hours 1 minute, affecting Epsilon3 US production, on April 13, 2026.

monitoring Apr 13, 2026, 10:06 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 13, 2026, 08:28 PM UTC
Resolved
Apr 13, 2026, 10:30 PM UTC
Duration
2h 1m
Detected by Pingoru
Apr 13, 2026, 08:28 PM UTC

Affected components

Epsilon3 US production

Update timeline

  1. identified Apr 13, 2026, 08:28 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 13, 2026, 10:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 13, 2026, 11:36 PM UTC

    This incident has been resolved.

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