Epsilon3 incident

Issue sending commands

Minor Vendor's status page →

Resolved after 1 hour 43 minutes, affecting Epsilon3 US production, on November 5, 2025.

monitoring Nov 05, 2025, 06:33 PM UTC

We've implemented a fix and are monitoring the results

Started
Nov 05, 2025, 05:19 PM UTC
Resolved
Nov 05, 2025, 07:02 PM UTC
Duration
1h 43m
Detected by Pingoru
Nov 05, 2025, 05:19 PM UTC

Affected components

Epsilon3 US production

Update timeline

  1. investigating Nov 05, 2025, 05:19 PM UTC

    Some customers are unable to send commands. We are currently investigating the issue.

  2. monitoring Nov 05, 2025, 06:33 PM UTC

    We've implemented a fix and are monitoring the results

  3. resolved Nov 05, 2025, 07:02 PM UTC

    This incident has been resolved.

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