Epsilon3 incident

Degraded file attachment performance

Minor Resolved View vendor source →

Epsilon3 experienced a minor incident on April 14, 2026 affecting Epsilon3 US production, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 01:07 PM UTC
Resolved
Apr 14, 2026, 04:25 PM UTC
Duration
3h 18m
Detected by Pingoru
Apr 14, 2026, 01:07 PM UTC

Affected components

Epsilon3 US production

Update timeline

  1. investigating Apr 14, 2026, 01:07 PM UTC

    We are currently investigating this issue.

  2. identified Apr 14, 2026, 02:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 14, 2026, 04:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 14, 2026, 04:25 PM UTC

    This incident has been resolved.