Epsilon3 Outage History

Epsilon3 is up right now

Pingoru has recorded 26 incidents for Epsilon3: 5 in the last 12 months and 0 in the last 90 days.

Source: status.epsilon3.io

26incidents recorded
5last 12 months
0last 90 days
93 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Epsilon3 in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202625 of 720 (1%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 510 (0%)

Incidents, newest first

Minor April 14, 2026 Degraded file attachment performance 3h 18m Epsilon3 US production

Started Apr 14, 2026, 01:07 PM UTC· resolved Apr 14, 2026, 04:25 PM UTC

  1. investigating Apr 14, 2026, 01:07 PM UTC

    We are currently investigating this issue.

  2. identified Apr 14, 2026, 02:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 14, 2026, 04:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 14, 2026, 04:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 13, 2026 Issues with File Uploads 2h 1m Epsilon3 US production

Started Apr 13, 2026, 08:28 PM UTC· resolved Apr 13, 2026, 10:30 PM UTC

  1. identified Apr 13, 2026, 08:28 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 13, 2026, 10:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 13, 2026, 11:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 4, 2026 Errors accessing Fedramp environment 13m Epsilon3 Fedramp production

Started Mar 04, 2026, 05:46 PM UTC· resolved Mar 04, 2026, 06:00 PM UTC

  1. identified Mar 04, 2026, 05:46 PM UTC

    We are currently experiencing errors from our Fedramp environment. Our provider is aware and is working on a resolution.

  2. monitoring Mar 04, 2026, 05:50 PM UTC

    We are seeing access being restored and are continuing to monitor.

  3. resolved Mar 04, 2026, 06:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 5, 2025 Timeouts with commands and externaldata 28m Epsilon3 US production

Started Nov 05, 2025, 08:15 PM UTC· resolved Nov 05, 2025, 08:43 PM UTC

  1. investigating Nov 05, 2025, 08:15 PM UTC

    We are again seeing timeouts with commands and externaldata We are currently investigating the issue.

  2. investigating Nov 05, 2025, 08:15 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 05, 2025, 08:32 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Nov 05, 2025, 08:43 PM UTC

    This incident is resolved. We've implemented a temporary fix and will deploy a code change shortly to fully fix it.

Read the full incident report →

Minor November 5, 2025 Issue sending commands 1h 43m Epsilon3 US production

Started Nov 05, 2025, 05:19 PM UTC· resolved Nov 05, 2025, 07:02 PM UTC

  1. investigating Nov 05, 2025, 05:19 PM UTC

    Some customers are unable to send commands. We are currently investigating the issue.

  2. monitoring Nov 05, 2025, 06:33 PM UTC

    We've implemented a fix and are monitoring the results

  3. resolved Nov 05, 2025, 07:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025 Some users are encountering issues logging in. 1h 23m Epsilon3 US production

Started Oct 20, 2025, 08:15 PM UTC· resolved Oct 20, 2025, 09:39 PM UTC

  1. identified Oct 20, 2025, 08:15 PM UTC

    The issues has been identified and we are deploying a fix.

  2. identified Oct 20, 2025, 08:33 PM UTC

    We've deployed a fix for the issue. Most users need to log back into the application and may need to do a hard-refresh first. We are still addressing issues with new users created in the last few hours.

  3. resolved Oct 20, 2025, 09:39 PM UTC

    This issue has been resolved. If any users are still encountering issues logging in first try a hard-refresh which should fix it. For continued problems please reach out to support.

Read the full incident report →

Notice April 22, 2025 Elevated Errors 32m Epsilon3 US production

Started Apr 22, 2025, 08:04 PM UTC· resolved Apr 22, 2025, 08:36 PM UTC

  1. investigating Apr 22, 2025, 08:04 PM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. monitoring Apr 22, 2025, 08:24 PM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved Apr 22, 2025, 08:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 11, 2025 Increased Error Rate 1h 7m Epsilon3 US production

Started Mar 11, 2025, 03:22 PM UTC· resolved Mar 11, 2025, 04:30 PM UTC

  1. investigating Mar 11, 2025, 03:22 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 11, 2025, 03:52 PM UTC

    We have scaled up resources and are continuing to monitor the situation.

  3. resolved Mar 11, 2025, 06:46 PM UTC

    This incident has been resolved.

Read the full incident report →