Ensora Health experienced a major incident on February 8, 2026 affecting Exostar EPCS services, lasting 17h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Exostar EPCS services
Update timeline
- investigating Feb 08, 2026, 02:22 AM UTC
Exostar is addressing an ongoing issue that is resulting in inconsistent connectivity for signing prescriptions and registering for EPCS. It is recommended that EPCS registrations are not attempted during this outage. 2FA signing attempts may be reattempted if necessary.
- resolved Feb 08, 2026, 07:58 PM UTC
Exostar has indicated that the signing issue has been resolved.