Resolved after 1 day 2 hours, affecting Exostar EPCS services, on March 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Exostar EPCS services
Update timeline
- identified Mar 18, 2026, 03:11 PM UTC
Exostar is continuing to experience issues for some Authy users and is working to resolve the issue.
- identified Mar 19, 2026, 02:03 PM UTC
Exostar is continuing to investigate an issue that is impacting some Authy users. Those users may not be able to sign scheduled drug prescriptions with the Authy app. Note that the similar issue for hardware tokens has been resolved.
- monitoring Mar 19, 2026, 03:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 05:52 PM UTC
This incident has been resolved.
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