Ensora Health incident

Exostar ProviderPass Service Issues

Major Resolved View vendor source →
Started
Mar 18, 2026, 03:11 PM UTC
Resolved
Mar 19, 2026, 05:52 PM UTC
Duration
1d 2h
Detected by Pingoru
Mar 18, 2026, 03:11 PM UTC

Affected components

Exostar EPCS services

Update timeline

  1. identified Mar 18, 2026, 03:11 PM UTC

    Exostar is continuing to experience issues for some Authy users and is working to resolve the issue.

  2. identified Mar 19, 2026, 02:03 PM UTC

    Exostar is continuing to investigate an issue that is impacting some Authy users. Those users may not be able to sign scheduled drug prescriptions with the Authy app. Note that the similar issue for hardware tokens has been resolved.

  3. monitoring Mar 19, 2026, 03:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 19, 2026, 05:52 PM UTC

    This incident has been resolved.

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