Resolved after 19 hours 58 minutes, affecting Surescripts Services, on March 31, 2026.
The Surescripts registrations are now succeeding. We are continuing to monitor the transactions.
Affected components
Surescripts Services
Update timeline
- investigating Mar 31, 2026, 08:23 PM UTC
Some users are currently unable to register with Surescripts. We are not seeing any issues with prescribing for users already registered, but new registration attempts or adding service levels appears to be failing. We are coordinating with Surescripts to investigate and resolve the issue.
- monitoring Apr 01, 2026, 02:13 PM UTC
The Surescripts registrations are now succeeding. We are continuing to monitor the transactions.
- resolved Apr 01, 2026, 04:22 PM UTC
This incident has been resolved.
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