Ensora Health incident

Walgreens Connectivity Issue - 9 AM est 5/21 - 9 AM est 5/22

Resolved on May 21, 2026.

resolved May 22, 2026, 03:09 PM UTC

Walgreens Pharmacy experienced an unexpected disruption in service and they had engaged their Message Queue Service. All e-prescribing messages to this receiver were placed in a queue and released when connectivity was restored this morning. Prescriptions should now be routing to Walgreens pharmacy as normal.

Started
May 21, 2026, 01:00 PM UTC
Resolved
May 21, 2026, 01:00 PM UTC
Duration
–
Detected by Pingoru
May 21, 2026, 01:00 PM UTC

Update timeline

  1. resolved May 22, 2026, 03:09 PM UTC

    Walgreens Pharmacy experienced an unexpected disruption in service and they had engaged their Message Queue Service. All e-prescribing messages to this receiver were placed in a queue and released when connectivity was restored this morning. Prescriptions should now be routing to Walgreens pharmacy as normal.

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